Returns & Exchanges

At Latched Mama, we want you to love your nursing wear, which is why we offer a 30-day window for returns and exchanges on unwashed, unworn items with original tags attached. We are dedicated to making the process as simple as possible so you can focus on what matters most—your little one.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Ship It Back

Drop off your package at any authorized carrier location; please ensure the items are in their original condition to avoid processing delays.

4

Receive Your Refund

After our warehouse team inspects your return, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing